Hiring a professional cleaning service for the first time can feel like a leap into the unknown. What happens after I ask for a quote? Do I need to be home? What should I have ready?
Here’s the complete process, step by step, so you know exactly what to expect before we ever ring your doorbell.
Step 1: Request Your Quote
Everything starts with a quote request. Tell us:
- Type of cleaning — deep clean, move-in/move-out, regular maintenance, or post-construction
- Size of your home — bedrooms, bathrooms, and approximate square footage
- Frequency — one-time, weekly, biweekly, or monthly
The more detail you give us, the more accurate your estimate will be from the start.
Step 2: We Confirm the Details Together
Once we receive your request, we’ll reach out to:
- Clarify any special requirements (pets, allergies, delicate surfaces)
- Confirm the final price — no surprises on cleaning day
- Answer any questions you have about products, insurance, or our team
Step 3: Pick a Date and Time That Works
We schedule around your life, not the other way around. When choosing your slot, consider:
- Mornings are best for deep cleans — they take longer
- Weekdays usually offer more flexibility than weekends
- If you won’t be home, decide how we’ll get in (key, code, or a neighbor)
Step 4: Prepare Your Home (15–20 Minutes)
A little prep helps us focus on cleaning instead of organizing. The essentials:
- Pick up clothes, toys, and personal items from floors and surfaces
- Clear the kitchen sink — we need access to running water
- Put away valuables and anything fragile
Pets? No need to lock them away — our team is happy to work around them.
We cover this in detail in our home preparation checklist.
Step 5: Communicate Special Instructions
Before we start — not after — let us know about:
- Products you want us to use or avoid
- Rooms to skip or prioritize
- Surfaces that need special care (natural stone, hardwood, antiques)
Step 6: Cleaning Day
On the day of your appointment:
- Our team arrives in the scheduled window, with all equipment and supplies
- We do a quick walkthrough with you (or follow your written instructions)
- You don’t need to stay — many clients run errands and come back to a spotless home
The Whole Process at a Glance
- Request your quote online
- Confirm details and price with our team
- Schedule your date and access method
- Prep your home (15–20 minutes)
- Share special instructions
- Relax — we handle the rest
Ready to get started? Request your free quote today and see why homes across Sheboygan County trust Veneclean.